Bangert, Inc., a trailblazer in construction software solutions, is proud to announce the launch of ‘Ask Richard’, a groundbreaking closed-domain web platform designed to provide unparalleled support to Sage Intacct users. This innovative platform leverages the advanced capabilities of a closed language model while relying exclusively on a curated, proprietary, dataset from Bangert, Inc., ensuring precise, reliable, and context-specific responses. In an effort to enhance customer experience, ‘Ask Richard’ is being launched free of charge.

Revolutionizing Customer Support with Domain-Specific Intelligence
In today’s fast-paced business environment, accurate and timely information is crucial. ‘Ask Richard’ stands out by utilizing a specialized knowledge base developed by Bangert, Inc. Unlike general AI models, which source data from a vast array of internet content, ‘Ask Richard’ guarantees consistency and accuracy by operating within a closed domain of expert-provided information tailored to the needs of Sage Intacct users.

Key Features and Benefits:

• Expert-Level Accuracy: By drawing from a carefully curated knowledge base, ‘Ask Richard’ provides answers that reflect the expertise and insights of Bangert, Inc., tailored specifically for Sage Intacct users.
• Enhanced Security and Privacy: Operating within a closed data system, the platform ensures that user interactions are secure and private, with no risk of data leakage.
• Efficient and Reliable Support: Tailored responses mean users get the information they need quickly and accurately, improving overall customer satisfaction.
• Comprehensive Support Platform: Beyond answering queries, ‘Ask Richard’ offers a full suite of features, including live Q&A sessions, deployment assistance, and access to a rich library of resources.
• Free Access: To support the community and enhance user experience, ‘Ask Richard’ is available free of charge, allowing all Sage Intacct users to benefit from this advanced support tool without any cost.

“Our new platform, ‘Ask Richard’, is a game-changer for customer support and information dissemination,” said Reid Bangert, COO of Bangert, Inc. “By leveraging the power of our proprietary data, we can offer Sage Intacct users an unparalleled experience in accuracy, reliability, and support. Launching it free of charge underscores our commitment to helping all Sage Intacct users succeed.”

"After 41 years in the computer software industry, we know one thing for sure: Customers who know the most about their software are the happiest and most productive. With this in mind, and after analyzing the traditional methods of software implementation and support, it became crystal clear that the old methods were not serving customers and actually prevented deep learning," said Kurt Bangert, CEO of Bangert, Inc.

"We started by building Bangert Deployment, a refreshing new process for success in implementation, we then moved to Bangert Refinement, which takes Sage Intacct Construction to the next level, and now we introduce Ask Richard, a software support service available 24/7 and free of charge for any Sage Intacct customer. All of these revolutionary approaches to software remove the barriers to knowledge and promote customer success over all else."

Availability
‘Ask Richard’ is now live and available to assist Sage Intacct users. We invite everyone to experience the future of intelligent, domain-specific support by visiting https://askrichard.io